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What is a webinar? |
Webinar is live presentation via the Internet. In a webinar, each participant sits at his or her own computer and is connected to other participants via the internet. Our webinar a web-based application where the attendees access the meeting by clicking on a link distributed by e-mail (meeting invitation) to enter the conference.
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How long are the webinars? |
Our webinars are 60 minutes.
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Are our webinars accredited by ACAMS? |
Yes, AML Services International have obtained accreditations by the Association of Certified Anti-Money Laundering Special (ACAMS). By joining our AML training program you can qualify for CAMS credits for ACAMS recertification process. For more information about the recertification process please visit the ACAMS.org web site. After joining our webinar you will receive a personalized certificate of attendance from our support team. You will receive 1 ACAMS credit per webinar.
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What is the difference between a Webinar and Webinar On-Demand? |
A Webinar is a live event via the Internet. Those that register for this class are lead through the content by a moderator and presenter. At the end of the Webinar, there is a "Q&A" period. Attendees can submit questions to the presenter via the chat box. Webinar
On-Demand is the playback (recording) of the live event. Those who purchase this educational offering, will receive a link after the webinar to view and listen to the recorded event when time allows.
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Can I listen in with more colleagues at once? |
Yes, the conference fee is for a single dial-in location, but most companies have several people listening at once via a dial-in location in a conference room. Attendees with multiple locations must register each location. If you have any question, please contact customer service at +1 305-428-0959 . Discounts are available for multiple lines.
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We have people that are located at different locations. Do we need to purchase more than one ticket? |
Yes. If your attendees are located at different locations (for example: at different branches within the same city, at different cities, or different offices within the same building) you will need to purchase more than one ticket. Each ticket is for one location only (one telephone line or computer audio). So, if you have a group of people in San Francisco, and another group in Dallas, you will to select "2" (number of tickets) in the drop down menu at the registration page.
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If we register more than one location for the same webinar, do we get a discount? |
No. Our prices are very competitive already, and unfortunately, we can't offer any further discounts.
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How long are the recordings available? |
Once you receive the link, you must download the recording within one month. Once you download the file, there is no expiration date.
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What type of payment methods do we accept? |
There are a variety of ways to pay to attend our webinars. For your convenience, AML Services International accepts the following methods of payment: Credit Cards, Pay by Check, PayPal and International Bank Transfer.
We accept most major credit cards such AMEX, MasterCard, VISA and DISCOVERY.
Additional Instructions for Check Payments: For those who want to pay by check, please mail your check to the following address: AML Services Int., PMB #0592, 6410 NW 82 AVE Miami, FL 33166 - United States.
Additional Instructions for International Bank Transfers: For those who want to pay by bank transfer, please contact us and we will provide you an invoice with international bank transfer instructions.
All payments must be received prior to the web seminar.
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Do you accept credit card payments by phone? |
No, for security reasons we don't accept that. You'll have to use the secure online payment method.
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What are the system requirements? |
To attend an online webinar, the following is required:
For PC-based participants:
- Internet Explorer 6.0 or newer, Mozilla Firefox 3.0 or newer (JavaScriptTM and JavaTM enabled)
- Windows 2000, XP, 2003 Server, Vista or Windows 7
- Cable modem, DSL, or better Internet connection
- Minimum of Pentium class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows Vista)
For Mac-based participants:
- SafariTM 3.0 or newer, Firefox 3.0 or newer (JavaScriptTM and JavaTM enabled)
- Mac OS X 10.4 or newer - Tiger, Leopard and Snow Leopard
- PowerPC G4/G5 or Intel processor (512 MB of RAM or better recommended)
- Cable modem, DSL, or better Internet connection
- Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers. (A USB headset is recommended.)
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How can I test or diagnose the webinar connection? |
Go to the website at
www.gotomeeting.com Click on "Join a Meeting".
When prompted, put in the meeting ID:
510270704
If you get the message that says, "Successfully connected, waiting for organizer".
This will give you a good indication of whether or not you will be able to join a webinar. If you need any help please contact gotomeeting at + 1 (800) 263-6317.
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Do I receive handouts? |
Yes, we will send you the hand-outs for the presentation a few hours before the webinar. The hand-outs are only available electronically and in PDF format.
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I would like to be a speaker at one of your webinars. What should I do? |
Excellent! Please send us an email on our
contact webpage with a proposed topic, and we will get in touch with you.
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Any other questions? |
Please use the comment box below to submit any of your questions.
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